FAQ - Activa Custom Rewards

Have Questions?

Here are some our frequently asked questions

Joining is easy! Just click the Create An Account button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn coupons!

You can earn coupons by participating in our Refer-A-Paw program! Simply share your referral code across various platforms, it’s that easy! Once your friends use your referral code, you will receive coupons.

Glad you asked! We want to make it easy to redeem your coupons. For each friend that uses your referral code, you will receive a $5 off coupon that can be used towards your next Activa Custom purchase.

Redeeming your coupons couldn't be easier! Simply visit the 'My Coupons' tab to view all of our available coupons and redeem them in store.

Your up-to-date coupons is always displayed on the "My Coupons" page.

Yes! You will be able to use our coupons in addition to the quantity price break.

Yes! You get your proof of purchases in conjunction with our Refer-A-Paw program.

Absolutely not! Sign up is 100% free, and it will never cost you anything.

Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill register and we'll post any coupons you earn to your account immediately!

You should receive a coupon in your account instantly once your referral code has been used by a friend!

Our team is ready and waiting to answer your questions about our rewards program! Just send us an email or contact one of or store listed on the Contact page.

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.